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General Manager

Why Stay Alfred?

Stay Alfred believes in empowering our employees by celebrating and rewarding success, and fostering a high-energy, mutually supportive culture.  Our culture, strong sense of beliefs, and values are the things that everyone in this organization shares. Want to be a part of the team?

Check out our Employee Reviews on Glassdoor.   

 

Stay Alfred believes in helping guests feel at home while they travel, and we strive to make this experience possible in cities around the world by offering the professional customer service and consistency of a hotel, the space and style of a high-end apartment, and locations that enable our guests to enjoy vibrant, walkable neighborhoods in the world's most interesting cities.  We do this by connecting with our guests through our next generation hospitality platform.

 

Stay Alfred is looking to find the right team members to push forward into the future with having recently closed on $47 Million of Series B funding.  Founded in 2011, Stay Alfred, Inc. is disrupting the hospitality industry by combining the luxury and quality of a boutique hotel with the space and amenity of a high end downtown apartment.  Recognized three times by Inc. Magazine as one of the fastest-growing private companies in the United States, and as a one of the ‘Best places to work in the Inland NorthWest’, Stay Alfred currently manages approximately $500 million in multifamily assets through its tech enabled hospitality model.  With locations in twenty-seven cities nationwide, Stay Alfred is reinventing travel at a rapid pace.


General Manager Position Overview

Stay Alfred is seeking a motivated, enthusiastic and proven leader for our General Manager of the Nashville Market.  The General Manager is a critical member of Stay Alfred's team, responsible for the growth, and development of the Nashville Team and presence in the city. This position offers real world, hands-on experience in a fast-growing start-up. Building and maintaining relationships with property personnel, supply chain management, and our internal team, are all in the charge of the General Manager's responsibilities. This is a full-time career opportunity, and being part of a start-up means that growth will be rapid, and the General Manager is expected to provide input that guides the future of Stay Alfred.

Responsibilities: 

  • Serve as a primary contact for all guests and be on call to assist with any guest inquiries before or during occupancy
  • Quickly and effectively address emails/phone calls regarding any property questions (ie. building entry, wifi passwords, etc.)  
  • Enforce guest policies and procedures and address guests that do not meet requirements (i.e. Arrival/Departure times, noise complaints, payment resolutions, etc.)
  • Serve as a liaison between Stay Alfred and any leasing agents or property building managers
  • Build a strong, positive relationship with Non-Stay Alfred employees/staff in each building
  • Manage the communication and performance of cleaning vendor partnerships
  • Collaborate with City / General / Regional Managers in other areas to share best practices
  • Conduct unit quality assurance walk-throughs before/after occupancy to ensure readiness for each guest
  • Maintain a detailed inventory of each unit’s furniture and belongings, and work with the local team to replace any outdated, missing or damaged furniture
  • Deliver an unparalleled guest service experience to each and every guest.
  • Manage the moving and/or opening of any new unit in Nashville
  • General comfort utilizing and managing P&L Reporting 


Qualifications and Skills 

  • Interest in pursuing a career with a rapid growing start-up company required
  • Management experience in hospitality / customer service fields
  • Proficiency with Google Drive, and Microsoft Office Suite
  • Ability to travel within the Nashville metro area required
  • Ability to work, communicate, engage and build relationships required
  • Availability to work weekends and holidays, and on-call as needed

More to Know

  • Full Time Employment, and Growth Opportunities
  • Year after year increases in pay that coincide with the growth and profitability of the company
  • Weekly company sponsored lunches and events throughout the year
  • Unlimited Paid Time Off, Medical / Dental Benefits, and 401K options after 1 year
  • Thrice: Earned a spot in the Top 5000 of Inc.’s Fastest Growing Privately Held Companies
  • Thrice: Inland Northwest Best Places to Work 


**Please ensure to check email SPAM folders, as all applicants will receive correspondence**

Stay Alfred, Inc. is an equal opportunity employer, committed to hiring a diverse workforce and preserving inclusive hiring practices. Stay Alfred, Inc. does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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